Application Detail

Your meter number can be found on the second page of your power bill
Please enter your meter number above, then click on the button below to populate the address.
The meter number you have entered is either incorrect or ineligible. Please check this number and the eligibility criteria and try again.
The meter number you entered belongs to an account that uses more than 50 megawatt hours of electricity per year, and is therefore not eligible for payment under the Extended Outage Payment Scheme. To view the eligibility criteria please click here
Missing MeterNumber parameter : Please enter valid value.
We are currently experiencing technical difficulties looking up your meter details. Please try again later, or alternatively call Western Power on 13 13 51.
Please attach a recent copy of your bill for your sub-meter (either *.jpg or *.png format).
Note: Eligible claims are only payable in the name of the account holder at the effected premises.
Address of the property affected

Contact Details

Extended Outage

Power Interruption details
Claim declaration
This Claim is made because the above property was affected by a power interruption of 12 hours or more in the last 60 days. By submitting this form, I agreed that:
1. I have read and agree to the extended outage payment scheme eligibility criteria and terms & conditions.
2. I have not previously applied for payment for same outage at the same address.
3. All the information provided is true and correct.

Claim Payment

Your bank details
Please ensure your bank details are correct as mistakes cannot be rectified afterwards.
Your bank details
You will be notified of remittance via the email you have provided
Conditions of agreement

Western Power is under no obligation to verify the correctness of the bank account details. Should any of the above particulars alter, the claimant must complete and send a new application form to Western Power.Western Power does not verify the authority of the claimant on the bank account details and accepts the authority of the claimant as conclusive evidence of authority to execute this agreement on behalf of the Synergy account holder.Western Power will not be responsible for any delays in payment or error due to factors outside the reasonable control of Western Power including delays in the banking system.Western Power reserves the right at any time to terminate or suspend this direct credit payment method and to pay by cheque or any other manner which Western Power may determine.This authority supersedes all previous authorities.
Please resolve the following issues before proceeding
Click on an issue to go directly to the related section of the form.
errors found:
warnings found:

Request Received

EOPS Enquiry Form
Thank you, your submission has been received.

Next steps

You are required to complete these additional forms to finalize your request.
Your Reference Code is:
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EOPS Enquiry Form
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